Administration
Keep the day organised and the details in order.
- Inbox and calendar coordination
- Meeting notes and document preparation
- Appointments and follow-up reminders
VIRTUAL ASSISTANTS · MANAGED OFFSHORE STAFFING
Good people.
More time for
your business.
The inbox, the follow-ups, the admin that never quite gets done. Bring a virtual assistant into your team and give that work a proper home.
CMS IT helps you find the right person, get them set up and keep the working relationship on track.
Since 1996Supporting Australian businesses
People + technologyOne partner for both
Secure by designManaged devices and access
WHAT'S ON YOUR TO-DO LIST?
Start with the work
you need help with.
From everyday administration to specialist support, we help define the role around your business. Here are some tasks to discuss with us.
Customer service
Give enquiries and follow-ups the attention they deserve.
- Enquiry handling and appointment booking
- Customer follow-up tracking
- CRM updates and service administration
Bookkeeping support
Help with the routine work behind your accounts.
- Invoice preparation and data entry
- Expense records and document organisation
- Accounts administration for your finance team
Data & records
Make your information easier to use and maintain.
- Spreadsheet and database updates
- Record checking and clean-up
- Report preparation and file organisation
Business operations
Keep recurring tasks moving between your teams.
- Task tracking and progress updates
- Process documentation
- Supplier coordination and research
IT help desk support
Build a support role with CMS IT's technical backing.
- Ticket logging and triage
- User support coordination
- Technical documentation and follow-up
Tasks, skills, hours and responsibilities are agreed for each role. Tell us what you need and we'll work through the fit together.
MORE THAN A RECRUITMENT INTRODUCTION
A person for your team.
A partner behind them.
Hiring is only the beginning. Your assistant also needs clear instructions, the right tools and someone to help when things change.
CMS IT brings staffing and IT management together. We help with recruitment, onboarding and ongoing management, alongside the technology your remote team uses.
Explore CMS IT's staffing service ↗Carefully selected people
Recruitment and screening before you meet the shortlist.
A secure place to work
Managed devices, multi-factor authentication and monitored access.
A clear start
Documented tasks, agreed expectations and structured onboarding.
Support as you grow
Regular reviews and help managing the role as your needs develop.
NOT SURE WHERE TO BEGIN?
Look at a typical week.
Write down the jobs that repeat. If the steps are clear and the work can be done remotely, it's a good starting point for a conversation.
Talk through your workload ↗A sample delegation list
Examples to help shape your roleMonday
Sort incoming enquiries. Update the appointment calendar.
Tuesday
Prepare documents. Bring customer records up to date.
Wednesday
Organise invoice paperwork for the finance team.
Thursday
Follow up outstanding requests. Update the task list.
Friday
Prepare a weekly summary and next week's priorities.
HOW WE GET STARTED
From “we need help”
to a role that makes sense.
Work out what you need.
Tell us about your workload, systems and working hours. We'll agree on the skills, responsibilities and budget.
Meet your shortlist.
CMS IT sources and screens candidates. You meet the shortlisted people and discuss the fit for your team.
Set up, then settle in.
We help prepare access and onboarding, then review how the role is working as your assistant gets established.
A FAMILIAR BUSINESS PARTNER
Built on the CMS IT
way of working.
CMS IT has supported Australian businesses since 1996. Our virtual assistant service extends that practical approach to the people who keep your business running.
You can speak with our Sydney team about staffing and the systems your assistant will use, in the same conversation.
Get to know CMS IT ↗Will the assistant work as part of our team?
The role is designed around your workflows, systems and priorities. Responsibilities, hours and communication arrangements are agreed before the role starts.
Where are the assistants based?
This service includes offshore staff working remotely. We'll discuss location, working hours and the needs of your business when defining the role.
How much does it cost?
Pricing depends on the role, skills and hours you need. Contact us for a scoped proposal so you can compare the costs and responsibilities before committing.
How is access to our systems handled?
CMS IT helps set up secure remote workspaces and appropriate account access. We'll discuss your systems and data requirements as part of onboarding.
What should we delegate first?
Choose recurring work with clear steps and a clear owner: diary coordination, customer record updates or document preparation. Start with a manageable scope and review it as the role settles in.
Can we discuss a specialist role?
Tell us what skills you need, including bookkeeping or technical support. We'll assess the role and confirm what we can recruit for.
LET'S TAKE SOMETHING OFF YOUR LIST
Tell us where
you need a hand.
A conversation about your workload is the best place to start.
02 8004 9251 ↗enquiries@cmsit.com.auSydney office
Unit 23, 110 Bourke Road
Alexandria NSW 2015
What would make your week easier?
Tell our team the tasks you want to delegate, the hours you have in mind and the tools you use.
Send an enquiry to CMS IT ↗Chat with CMS IT on WhatsApp ↗Prefer email? Write to our team.